Our commitment to you
For our customers, having immediate access to genuine parts is critical and we are committed to ensuring the fast and efficient turnaround of any parts order received.
24/7 Parts Support
Nq Agricultural Services are committed to having the right part, at the right time to ensure that you keep operating at maximum efficiency. In most cases, ordered parts can be delivered to your farm within 24 hours. In urgent cases a part can be delivered to a machine on the same day it is ordered.
Genuine Parts Availability
NQ Agricultural Services stock an extensive inventory of spare parts, ensuring you have immediate access to what you need, when you need it. Our dealership parts specialists can determine ‘real time’ parts availability, check prices and place orders from our national warehouses located in Melbourne. We pride ourselves on one of the best and fastest international freighting arrangements which allow us to get parts from Europe to you, when you need them.
Our parts staff have access to a range of information technology systems to provide our customers with exceptional service. These include:
- Partslink- a ‘real time’ online parts inventory and ordering system.
- Electronic links to courier companies for prompt dispatch and easy tracking.
- Parts visibility across the dealership network via Pronto for greater parts availability across New Zealand and Australia.
Our wholesale warehouses have electronic access to our OEM suppliers in Europe meaning fast service for you, when you need it.